For quick answers, please refer to the FAQ, Shipping, and Returns Information pages located in the site's footer.

Our customer service team is available Monday through Friday from 9 AM to 5 PM PT. You can reach us using the contact form below or via email at support@urbandnt.com. Expect a response within 1-2 business days, though there may be additional delays during holidays due to increased request volume.

If you’re inquiring about an existing order, please provide your order number in your email.