Shipping policy
At URBANDNT, we are committed to delivering your order in a timely and reliable manner. Please review our shipping policy to understand how we process and ship your items.
Shipping Area
We currently ship to all locations within Japan .
Order Processing
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Order Cut-Off Time: 4:00 PM (JST)
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Handling Time: 1–2 business days (Monday to Friday)
Orders placed after the cut-off time will be processed on the next business day.
Transit Time
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Estimated Delivery Time: 3–7 business days (Monday to Friday)
Please note that delivery times may vary depending on the destination and external factors such as weather or postal delays.
Shipping Fees
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Orders over ¥53600: Free Shipping
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Orders under ¥53600: Please Check flat rate in check out.
All prices and charges are listed in Japanese Yen (JPY).
Delivery Methods
We work with reliable domestic carriers to ensure your package arrives safely and on time. A tracking number will be provided once your order is shipped.
Contact Us
If you have any questions about your order or shipping, please don’t hesitate to contact us.
Company Name: URBANDNT
Address: 780-0821 Kochi Prefecture, Kochi City, Sakuraicho 1-4-17 , Japan
Email: support@urbandnt.com
Office Hours: Monday – Friday, 9:00 AM – 5:00 PM (JST)